How tools relate to skills
Skills are composed of one or more tools. When you assign a skill to an agent, the agent gains access to all the tools bundled in that skill. You don’t need to configure tools individually — assigning skills is enough.Built-in tools
Orbis includes a set of built-in tools that power core functionality:Contact lookup
Search and retrieve contact records by name, email, company, or domain
Company lookup
Look up company details by domain, including enrichment data
Note creation
Create notes on contact or company profiles
Email send
Compose and send emails via a connected Gmail account
Web search
Search the web for public information about a person or company
Calendar read
Access upcoming and past calendar events for a contact