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Contact enrichment fills in information you didn’t supply manually — things like a person’s current job title, company, social profiles, profile photo, and professional background. Orbis enriches contacts automatically after import and on demand.

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What enrichment fills in

When enrichment runs on a contact, Orbis attempts to populate the following fields:

Professional details

Job title, headline, professional summary, industry, job role, seniority level, and inferred years of experience

Company

Current employer, company domain, and company website — and triggers company enrichment to fetch a logo if not already present

Social profiles

LinkedIn URL, Twitter/X, GitHub, and other public social profiles

Profile photo

A profile photo sourced from public data

Location

City, region, country, and metro area

LinkedIn intelligence

LinkedIn headline, about section, and follower count when a LinkedIn profile is matched
Enrichment only writes to fields that are currently empty. It won’t overwrite data you’ve already entered or data from a previous enrichment run.

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How enrichment is triggered

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On import

Enrichment starts automatically after a CSV import completes. Newly added contacts are queued for enrichment in the background. You don’t need to do anything — the fields appear on the contact profile as the data is fetched.

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On demand

You can manually trigger enrichment on any individual contact from their profile page. Look for the Enrich option in the contact’s action menu. This is useful if you’ve added a contact manually or if you want to refresh enrichment data for a specific person.

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Data sources

Orbis uses the following data sources during enrichment:
SourceWhat it provides
PeopleDataLabs (PDL)Professional background: job title, company, location, skills, social profiles, inferred salary, years of experience
Google SearchLinkedIn profile discovery when PDL doesn’t return a direct match
BrandfetchCompany logos and brand colors for associated companies
Enrichment runs automatically within your plan’s included quota. If enrichment stops completing on new contacts, you may have reached your plan’s enrichment limit — contact support to learn more.

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Enrichment confidence levels

Not every contact enrichment produces the same quality result. Orbis tracks a match confidence level for LinkedIn enrichment:
LevelMeaning
HighThe LinkedIn profile was matched directly to the contact’s email or unique identifiers
MediumThe profile was matched by name and company, which may have false positives
LowA possible match was found but the signals were weak
NoneNo match was found
The confidence level is visible in the contact’s profile and can be filtered in the contacts list via the Match Confidence column. This helps you identify contacts where the enriched LinkedIn data should be reviewed before you act on it.
Filter the contacts list by Match Confidence = low or none to find contacts that would benefit from manual profile review or a manual enrichment trigger.

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Founder detection

As part of enrichment, Orbis checks whether a contact is likely a founder based on their LinkedIn profile and job title signals. A Founder badge appears on the contact profile when this is detected, along with the confidence level of that detection.